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We are honored to be a part of our clients lives, supporting them in their journey and making a positive impact on their well- being
About The Service
Complex care provides ongoing, specialist support for individuals living with multiple or serious health conditions that require a higher level of both medical and personal assistance. This type of care is often essential for people with long-term, progressive, or life-limiting illnesses and is delivered with compassion by skilled carers, working closely with our Clinical Lead Nurse to deliver safe, effective, and person-centred care
What Complex Care Involves
Complex care extends beyond everyday support and may include:
Specialist Medical Support
Help with tracheostomy care, PEG feeding, catheter management, ventilator use, and other clinical needs
Chronic Condition Management
Sensitive support for conditions such as epilepsy, advanced neurological disorders, or significant physical disabilities
Medication administration
Administering prescribed medicines, including controlled drugs
24-Hour Monitoring
Reassurance that someone is always on hand to respond promptly to any health changes or emergencies
Collaborative Care
Working in partnership with nurses, doctors, and therapists to provide well-rounded, holistic care
Why Complex Care
Why Choose Complex Care at Home?
Supports independence, dignity, and daily comfort in a familiar home environment
Reduces the need for hospital stays or long-term institutional care
Delivers personal, one-to-one care that adapts to the person’s evolving needs
Makes it easier for loved ones to stay involved and maintain meaningful routines
Provides peace of mind—with trained carers offering both emotional support and medical expertise
BENEFITS
Who May Benefit from Complex Care?
Complex care at home may be appropriate for individuals of any age who are living with
Neurological conditions such as multiple sclerosis, Parkinson’s disease, or Motor Neurone Disease
Brain or spinal injuries
Cerebral palsy or muscular dystrophy
Learning disabilities that also involve medical needs
Terminal illnesses requiring palliative care
Complex mental health needs
Complex care at home is about more than clinical skill—it’s about kindness, trust, and the assurance that every individual is treated with dignity and respect. With the right support in place, even those with the most complex needs can continue to live with comfort, purpose, and as much independence as possible.
popular questions
Frequently
Asked
Questions
What types of care services do you provide?
We offer a range of personalized in-home care services including live-in care, complex care, domiciliary support, and short-term respite care. Each service is tailored to meet individual needs, ensuring comfort, safety, and dignity at home.
How do I get started with your services?
The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.
Is your care available 24/7, including nights and weekends?
The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.
How are caregivers selected and trained?
The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.
Can I customize the care plan based on my loved one’s needs?
The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.
Here To Help You Feel At Home.
Connect with us by phone or live chat to get answers to your questions.